Key Account Manager

Category: Marketing & Growth
Employment: Full time
Work type: Hybrid
Location: Berlin, Germany
Salary: €50k-€70k per year
Experience: Junior

About this opportunity

Key Account Manager / Strategic Client Advisor Location: Berlin, Germany Work Model: Hybrid – 3 days per week in the Berlin office Salary: €50,000–€70,000 gross per year About the Company Our client is a profitable, fast-growing B2B agency based in Berlin. The company works with more than 200 B2B clients and combines strategic consulting, outbound sales, lead generation, and an AI-first technology stack to help B2B companies generate new business opportunities. This is not a traditional, administration-focused Key Account Manager role. The position focuses on strategic client consulting, client retention, and growing existing accounts. You will manage approximately 30 B2B clients and work directly with founders, managing directors, and senior Sales and Marketing leaders. Your Mission During your first six months, you will take ownership of existing client relationships, strengthen client retention, and become a trusted strategic advisor to your clients. Your key objectives will be to: • Reduce client churn • Increase customer satisfaction • Identify growth opportunities within existing accounts • Strengthen long-term client relationships Key Responsibilities • Manage and develop a portfolio of approximately 30 B2B clients. • Build trusted relationships with founders, managing directors, and senior Sales and Marketing stakeholders. • Develop a strong understanding of each client's business model, goals, target audience, and commercial priorities. • Advise clients on outbound sales, lead generation, and go-to-market strategies. • Analyze and discuss campaign performance with clients. • Translate campaign results and data into clear, practical business recommendations. • Take ownership of client retention, contract renewals, and overall relationship quality. • Identify and develop upselling and cross-selling opportunities. • Act as the primary link between clients and internal delivery teams. • Ensure client expectations, priorities, and business objectives are clearly

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ROSELYNE ACHITSA

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Key Account Manager

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